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Schlossstr. 11, Isny im Allgaeu
Great as every time. It was a pleasure.
A cultivated ambience offers delicious cakes ..... on Wednesday afternoons a piano player accompanies the coffee hour
4 stars are almost too few for this unique hotel: the location, the huge, opulently furnished rooms and the friendly service leave nothing to be desired.
Very nice hotel. Everything at its finest se nothing is missing. Renovated and furnished with love and care. Just great!
Cappuccino on the terrace in great weather
Very nice, large rooms - great facilities (castle) and upscale atmosphere. The service staff is very noticeably polite and tries to make you feel very comfortable - with success. We felt right at home. Stay was with two small children. It worked out great.
Cozy and spacious A nice castle hotel with large rooms and a good breakfast
Unfortunately, you can only give 5 stars. Excellent service, exceptionally friendly and competent team. The room in proper style and in very good condition. Here you feel like a welcome guest. The giant sequoia is magnificent and quite unique in our latitudes.
as a supplement to the assessment by mr woernle 1 day ago, i can confirm his presentation 100% because we were there together. Of course, it is a special situation for everyone that needs to be treated with the necessary seriousness. Nevertheless, I do not consider it appropriate or comprehensible how the head of service behaved and spoke to us. we had to have the feeling that we were the cause of the corona crisis. Whatever was addressed to us in words or called after us, that lacks any basis. I'm sure no one who ignores factually correct argumentation. but they simply didn't exist. Outrageous, provocative and condescending are the appropriate terms. There are still 2 stars, which this hotel deserves due to the great, friendly and polite demeanor of the young employee. maybe the "boss" should condescend so much and take some of the behavior of the employee to heart. the visit on this special afternoon, clearly due to the circumstances, left lasting impressions, just not the most positive ones. Whether the service manager will face this criticism is rather questionable, as we were allowed to experience it, yes we had to. Finally, I would like to apologize to her for the cheekiness of wanting to be guests at the restaurent schloss neutrauchburg.
If you don't want to open the restaurant because of the Corona alarm, then you shouldn't open it. But let out his displeasure in gestures, facial expressions and statements on the guests is not possible. Fortunately, the young employee did not let herself be infected by the unprofessionalism of her boss and did a good job. Luckily, the boss is hiding in the kitchen. Then she doesn't need to cover the terrace for "people" either. These "people only disrupt the process". Aha... The fact that you have to walk to the counter in a 4 * hotel to pay by card is so well intended. One thing became clear. Guests are annoying here.
We wanted to have dinner. However, there was only a set menu and it was not possible to get something vegetarian. We asked if they could prepare us anything else or if they could leave out the meat in the menu. That was not possible. So we didn't eat anything and went to another restaurant.
Hotel 4 Stars. Luxurious the right, large and elegant rooms. Minibar, safe, TV and Wifi. Good breakfast and prompt and discreet service. To recommend!
Very nice atmosphere and nice staff. Beautiful garden where you can eat outside in good weather. I would also like to highlight the great cakes, there is something for every taste! After eating, I recommend a walk through the beautiful garden and look at the sequoia!
Great view, great value for cakes, drinks and sundaes. Child and pet friendly. 🐶 Beautiful way up to the terrace past the big beech trees.
The cakes are very good! Friendly service and nice castle ambience.
Highly recommended! Price-performance ratio is absolutely correct. Very tasteful and clean rooms. Friendly staff. Delicious breakfast buffet. Perfect location.
Really nice, very friendly staff
Excellent location for a wedding. Phenomenal service from the team
In idyllic Allgäu, there is certainly no more beautiful stylish ambience. To marry here, all guests will be remembered forever. We're looking forward to next time : )
An idyll in Isny. Wonderful ambience throughout the house. A small castle with a beautiful view of the countryside. The food is a poem and the service is special and warm. Thank you Ms. Mackenrott for this beautiful evening and a great birthday.
Very nice old hotel. Super Service. Very tasty, rich breakfast. I can only recommend the house.
Excellent service!
Beautiful hotel. Large spacious rooms and excellent breakfast and service.
Schlossstr. 11, Isny im Allgaeu
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